Privacy Policy

We collect personal information that you directly provide to us during account registration, checkout, or communication. This includes:

• Identity Data: Full name, username, password.
• Contact Data: Shipping address, billing address, email address, phone number.
• Transaction Data: Details about payments and purchases (credit/debit card numbers are handled securely by payment gateways, not stored on our servers).
• Interaction Data: Custom messages sent to our wholesale or support channels.

Balaji Nuts & Spices uses the gathered data to deliver the best possible shopping experience. We process information for:

• Processing, fulfilling, shipping, and tracking your orders.
• Managing your account status and transaction records.
• Sending critical transactional notifications (receipts, delivery statuses).
• Sending marketing newsletters, discount codes, or promotional surveys (only if you explicitly opt-in).
• Preventing fraud, resolving conflicts, and troubleshooting site bugs.

We respect your privacy. We will never sell, trade, or rent your personal information to marketing conglomerates. We share data only with trusted partners essential for business operations:

• Payment Processors: Secured payment gateways (e.g., Razorpay) to safely execute billing.
• Logistics Partners: Courier and delivery services to deliver packages to your physical address.
• Legal Mandates: Authorities, if required strictly by legislation to prevent financial fraud or resolve security violations.

Cookies are small text files saved on your browser. We employ cookies to ensure optimal frontend functioning:

• Essential Cookies: Storing items added to your shopping cart and keeping your session logged in.
• Performance Cookies: Studying anonymized visitor behaviors (e.g., page views, scroll depth) to upgrade our site speed.

You can disable cookies inside your browser preferences, but some parts of our shop (such as checkout and cart saving) might cease to operate properly.

We implement a host of technical safeguards to secure your private details. All web traffic between your browser and our platform is encrypted via secure socket layers (SSL/HTTPS).

While we use industry-standard measures to keep your data secure, no computer system is entirely impenetrable. We encourage you to use a strong, unique password for your account and to log out after using public devices.

You possess full authority over the personal information you share with us. Your rights include:

• Access & Correction: Reviewing and updating your shipping addresses or account details directly inside your profile.
• Opt-Out: Unsubscribing from promotional emails at any time by clicking the link in the email footer.
• Erasure: Requesting complete deletion of your account and related customer details.